Analyst System Administration in Springdale, AR at Tyson Foods

Date Posted: 4/3/2018

Career Snapshot

  • Employee Type:
    Full-Time
  • Experience:
    Not Specified
  • Date Posted:
    4/3/2018

Career Description

SUMMARY: This position is responsible for providing technical and functional support of Infrastructure, applications, and Tyson business systems for the end-user. This includes responsibility for the technical and functional support of strategic business initiatives, assisting with the development, implementation, and support of internally developed business applications and processes, technical and functional support in a networked environment. Other duties would include documentation of activities via the support center call-tracking tool, revising of specific technical manuals, knowledge repositories, and correspondences, creating and interpreting reports.

Responsibilities and Duties include but are not limited to the following:
  • Collaborate with IS Professionals and other technical staff to ensure that the current portfolio is meeting the needs of the business.
  • Perform all system related and/or configuration assignments without close supervision.
  • Analyze and resolve system/application errors in a timely and accurate fashion.
  • Provide status reports where required.
  • Develop and maintain systems to support the business processes.
  • Create and maintain documentation for setup and/or configuration throughout the system development lifecycle.
  • Provide on-call support and problem resolution for software applications.
  • Project management skills.

REQUIREMENTS:

Education: Minimum 2 year degree in Computer Science, Information Systems or other technical area. Related experience may be acceptable.

Experience: 1 year minimum experience is preferred.

Role Specific Skills: Must have a good understanding of business process design and be familiar with a System Development Lifecycle Methodology. Ability to develop and/or modify specifications, configurations, and programs to meet individually specified requirements. Ability to communicate technical information to non-technical team members. Ability to analyze and interpret information systems proposals, and to evaluate and develop alternative implementation plans. Ability to work productively on a team. Broad knowledge of relevant multi-user computer systems, applications, and/or equipment. Knowledge of current technology developments and trends. Above average problem-solving skills. Ability to develop and execute test plans

Travel: Some travel may be required. Amount of travel will be determined by individual project requirements.

Job Requirements

This position will be working with voice, telephony and audio-visual backend systems as well as our digital signage platform. Previous experience with one or more of these technologies is preferred. Examples of the systems currently used by the business are Skype for Business voice systems, Cisco Unified Communications Manager, Extron A/V controls, Cisco and/or Skype Video Conferencing solutions and Scala digital signage.