Customer Development Manager -Walmart in Springdale, AR at Tyson Foods

Date Posted: 4/10/2018

Career Snapshot

Career Description

Responsibilities/Duties: Summary:
This is a customer facing position responsible for the annual planning and execution of Tyson Brands at Walmart by achieving sales volume and financial objectives for Tyson Foods. The responsibility of the Customer Development Manager (CDM) is to build strong relationships with Walmart while providing sales direction, support and analytical information. The CDM will plan, forecast, budget, implement and measure appropriate strategies and tactics for volume growth with Walmart's merchants/planners and key internal stakeholders.

Key success factors: Include delivering on Annual Operating Plan (AOP) profit targets by achieving targeted volume, gross sales after trade (GSAT) / Trade as Percent of Revenue (TAPR) and DSMPA (Distribution, Shelving, Merchandising, Pricing and Activation). This position must develop and/or enhance a strategic relationship with the Customer at multiple levels resulting in strategic business planning and partnership. The duty of the Customer Development Manager (CDM) is to provide sales direction, support and information to Walmart and Tyson Foods Inc. CDM will plan, forecast, budget, implement and measure appropriate strategies and tactics for volume growth with Walmart's merchants/planners and key internal stakeholders.

Responsibilities: Included (but not limited to): Joint growth planning across all assigned categories (measured monthly, quarterly and annually); promotional planning; regularly conducting business reviews both internally and externally, implementing and executing store/DC replenishment strategies and engaging internal/external retail Teams for flawless execution of initiatives. Additionally, the CDM must demonstrate the necessary interpersonal skills to partner with All Tyson's support Teams (i.e. Sales, Strategy & Planning, Business Units/Marketing, Demand Planning, Shopper Marketing, CPFR and Category Insights) in an effort to align on objectives, needs and activities that will grow the business. Through their engagement with the Team's Finance Manager and the (TPM) Team Performance Manager, the CDM must properly manage and resolve all trade related deductions and/or payments. The CDM must become familiar with the Team’s scorecard metrics. Retail link reporting and analysis; weekly sales quota reports with the implementation of new product innovation. Specific duties are product portfolio management, forecast accuracy, distribution voids and correcting out of stocks. Collaborate with demand and production planning to optimize product flow and efficiencies, sales mix, and volume goals, while understanding the impactto the customer’s metrics (dollars, units, pounds, markdowns, and margin).

Requirements:
-Education: Bachelor’s Degree required.
-Experience: 5+ years of relevant CPG experience preferably to include a combination of -Sales/Customer Management, Customer/Trade Marketing and Category Management. Previous Walmart and/or Sam’s experience preferred. Previous syndicated data experience required. Walmart Retail Link experience.
-Computer Skills: Requires above average computer skills. High proficiency in Microsoft Excel Office Suite. -Communication: Strong written and verbal communication skills.
-Supervisory Responsibilities: No direct report. However, position will assist in developing an analyst within the team.
-Travel: 3-4 trips annually.

Job Requirements

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